Summary of Responsibilities:

 

• Consistently offer professional, friendly and engaging service

• Assist guests regarding beverage menu items in an informative and helpful way

• Mix drinks and control the beverage stock as per guidelines

• Have full knowledge of the beverage menus being offered at the banquet

• Follow policies, procedures and service standards

• Have knowledge of all menu items, garnishes, contents and preparation methods

• Follow all safety and sanitation policies when handling food and beverage

• Ability to work well under pressure in a fast-paced environment

• Ability to work cohesively as part of a team

• Ability to focus attention on guest needs, remaining calm and courteous at all times

• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.

• Checking identification to ensure customers are the legal age to purchase alcohol.

• Communicating supply needs to management

• When applicable…handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.

• Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.

• Maintain high standards of hygiene and dress professionally, black on black attire

 

Policies, Procedures and Service Standards

 

• A maximum of TWO drinks per guest

• No shots allowed (with the exception of board events)

• DO NOT over pour

• Keep the liquor shelves organized and clean

• Check dates on bag in the box when replacing, and use the ones closest to expiration (First in, First out)

• Feature the brands of the specified package on the back bar area

• Use tab bar sheets for all events

• No food or eating behind the bar

• Use of cell phones are prohibited in bar area

• Tip jars are allowed unless otherwise specified by the client

• Manager must inspect your area before you leave

 

Physical Aspects of Position (include but are not limited to):

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• Constant standing and walking throughout shift

• Frequent lifting and carrying up to 25 lbs

• Occasional kneeling, pushing and pulling

• Occasional ascending or descending ladders, stairs and ramps

• Basic math and computer skills

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